Who can we help?

We provide ongoing reconstructive support, monitoring and guidance for clients who may present challenging or complex behaviour.

We support people with a range of needs, both cognitive and physical, including those who have faced brain injuries or who may suffer from other conditions, eg. mental health issues, learning support, motor neurone disease, cerebral palsy or other neurological conditions. Our aim is to ensure that a safe environment is being kept at home whilst being able to be comfortable within the clients’ own space. This offers a fast and efficient service to assess clients’ needs and the associated cost of continuing care.

How can we help?

We take a proactive and consistent approach to working with our clients, recognising the benefit to the client, and other involved parties, in putting together a complete service focused on:
• early intervention;
• establishing relationships and clear lines of communication;
• managing risk;
• setting clear goals.

We pride ourselves on providing nurse-led care, tailored to the requirements of the individual. Our approach is inspired by a commitment to clinical excellence, and our expert team ensures we’re defending these standards day in, day out.

Our senior team has a wealth of experience in the fields of brain injury, mental health and complex behaviour. They provide full training and ongoing management of our clients’ care, care support and the supervision of our care workers.

Our highly skilled carers undergo a comprehensive, industry-leading induction course and ongoing training to ensure they are fully capable to respond to the needs of clients in the home.

We place great importance on the relationships our teams build with our clients; they’re central to ensuring that we can support all elements of our clients’ care. That’s why we also take the time to match our clients to a team of personal care assistants, based on shared interests and personality matching – because we know that if you’re welcoming somebody into your life and your home, they’ve got to be the right fit.

We recognise just how important it is to have the support that suits you. That’s why we take a holistic approach to care; working with our clients, their families, and all parties involved to reach the best outcome for the client. We’ll also put support in place for families as a whole, and provide access to counselling services where applicable.

What’s more, we seek to enable our clients to achieve more; we encourage independence and help our clients to achieve their aspirations by putting in place structured care plans, clearly defined goals and pathways for development.